Cookie Policy
1. Greetings! We’re Clinician2Clinician.com, owned and operated by Adolaize LLC of 10821 Red Run Boulevard #969 Owings Mills, Maryland 21117 (“Adolaize”) and welcome to our privacy policy which also applies to our affiliate sites, programs, and companies. This policy sets out how we handle your personal information if you’re an Adolaize.com or Clinician2Clinician.com user or visitor to our sites. It applies across Adolaize.com and Clinician2Clinician.com (the “Sites”).
2. When we say ‘we’, ‘us’ , ‘Clinician2Clinician’, or ‘Adolaize’ it’s because that’s who we are and we own and run the Sites.
3. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites. The rules vary by product and each product makes them separately available and seeks consent to them separately to this policy.
The type of personal information we collect
4. We collect certain personal information about visitors and users of our Sites
5. The most common types of information we collect include things like: user-names, user names, email addresses, other contact details you choose to provide to us, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information (where applicable), support queries, forum comments (if applicable), content you direct us to make available on our Sites (such as item descriptions), your actions on our Sites (including any selections or inputs into items), and web and email analytics data. We will also collect personal information from job applications should you provide it, such as, your CV, the application form itself, cover letter and interview notes.
How we collect personal information
6. We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
7. We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
Personal information we collect about you from others
8. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
a. financial and/or transaction details from payment providers in order to process a transaction;
b. third party service providers (like Google, Facebook), which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and
c. other third party sources/and or partners, whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you and your activities on and off the Adolaize and Clinician2Clinician platforms through partnerships, or about your experiences and interactions from our partner ad networks. We also receive information about you as a rights holder from our third party authors. For example, information in the form of a model release when your image, should you choose to upload an image of yourself (or others) is used in an item made available on our Sites.
How we use personal information
9. We will use your personal information:
a. To fulfil a contract, or take steps linked to a contract, in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our marketplace.
b. Where this is necessary for purposes which are in our, or third parties’ legitimate interests. These interests include:
i. operating the Sites;
ii. providing you with services described on the Sites;
iii. verifying your identity when you sign in to any of our Sites;
iv. responding to support tickets, and helping facilitate the resolution of any disputes;
v. updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
vi. carrying out technical analysis to determine how to improve the Sites and services we provide;
vii. monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
viii. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
ix. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
x. training our staff about how to best serve our user community;
xi. improving our products and services;
xii. providing general administrative and performance functions and activities; and
xiii. processing your job application to Adolaize.
c. Where you give us consent:
i. providing you with marketing information about products and services which we feel may interest you; and
ii. customizing our services and websites, like advertising that appear on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience. (Feel free to check out our Cookies Policy.)
d. For purposes which are required by law.
e. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.
When we disclose your personal information
10. We will disclose personal information to the following recipients:
a. Adolaize LLC and Clinician2Clinician technical support, when applicable;
b. if applicable, authors of any items or services made available to you, so they can facilitate support and license validation, who maybe located in any of the countries our products are available in;
c. subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: our website hosting providers; technical and customer support services; marketing and analytics services; security and fraud prevention services; payment processing services; identification verification services; and operational tooling services. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations.
d. our professional advisers (lawyers, accountants, financial advisers etc.);
e. regulators and government authorities in connection with our compliance procedures and obligations;
f. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
g. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
h. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
i. a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
j. other recipients where we are authorised or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.
Where we transfer and/or store your personal information
11. We are based in the United States of America. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, may be located in other countries such as Australia, Canada, Ireland, Mexico, Philippines, Poland, Romania, and the UK. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
12. We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
How you can access your personal information
13. You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.
Marketing Choices regarding your personal information
14. Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
15. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
Cookies (not the edible ones) and web analytics
16. For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.
17. When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
a. your IP address or proxy server IP address’;
b. the domain name you requested;
c. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
d. the date and time of your visit to the website;
e. the length of your session;
f. the pages which you have accessed;
g. the number of times you access our site within any month;
h. the file URL you look at and information relating to it;
i. the website which referred you to our Sites;
j. the operating system which your computer uses; and
